The Role
We're looking for a practical, hands on Maintenance Operative to support the smooth running of a modern residential building. This role plays a key part in keeping apartments and shared spaces safe, well maintained, and looking their best, while delivering a great experience for residents.
You'll be responsible for a mix of reactive, preventative, and planned maintenance, working closely with on-site management and external contractors where required.
This is a full time role, primarily Monday to Friday, with flexibility to support occasional weekends or public holidays when needed.
Key Responsibilities
Maintenance & Facilities
Carry out day-to-day maintenance across apartments and communal areas
Respond promptly to maintenance issues and carry out basic repairs (plumbing, electrical, carpentry, decorating)
Support flat inspections, pre-move-in checks, and turnaround works
Assist with general upkeep including waste areas, external spaces, and common parts
Keep accurate records of maintenance tasks and issues
Health & Safety
Support routine health & safety checks (fire alarms, emergency lighting, general safety inspections)
Identify hazards and take appropriate action in line with procedures
Ensure safe systems of work are followed, including permits and contractor compliance
Customer & Team Support
Communicate clearly and professionally with residents and colleagues
Work collaboratively with site teams and third-party contractors
Take a proactive approach to problem-solving and improving the resident experience
What We're Looking For
Essential
Previous experience in general maintenance / handyman work within residential or similar environments
Good working knowledge of basic plumbing, electrical, carpentry, and building maintenance
Awareness of health & safety practices
Ability to work independently and manage a varied workload
Good communication skills and a customer-focused approach
Desirable
Formal trade qualifications (e.g. NVQ Level 2 or equivalent)
Health & Safety certification (IOSH or similar)
Experience in large residential developments or Build-to-Rent environments
Basic IT skills for logging jobs and reporting issues
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