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Customer supply planning manager

Ashford (Kent)
Fresh Direct
Supply planning manager
Posted: 26 August
Offer description

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Customer Supply Planning Manager, Ashford

Client: Fresh Direct

Location: Ashford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c7be23b51bf7

Job Views: 5

Posted: 25.08.2025

Expiry Date: 09.10.2025


Job Description:

Customer Supply Planning Manager

* Full-time
* Department: Supply Chain and Operations (Central Supporting Roles)

This role involves supporting customer and business supply chain planning, demand insight gathering, managing customer-driven changes, and building relationships with key customers to optimize demand and supply processes. You will implement tactical plans aligned with growth strategies, ensuring cost-effective and inclusive team operations.


Key Responsibilities:

* Gather forecasting insights for demand events, analyze impacts, and communicate findings across the supply chain.
* Support supply change management and communicate updates with stakeholders.
* Identify and track wastage risks and manage product discontinuations within specified timelines.
* Collaborate with sales teams for sales-driven change insights and provide feedback.
* Ensure timely understanding and documentation of customer change activities for resource planning.


About You:

Proven experience in supply chain, preferably within FMCG, retail, or foodservice sectors. Proficiency in MS Office (Excel) and ERP systems like SAP. Strong stakeholder collaboration, negotiation, and problem-solving skills are essential. A proactive, resilient, and analytical mindset will help you succeed.


What You’ll Receive:

* Generous holiday allowance with options to purchase additional days
* Staff discounts on food, cinema, shopping, and cashback offers
* Recognition awards and incentives
* Opportunities for career progression within Sysco, a global foodservice leader


Additional Information:

We value diversity and inclusion, aiming to create a welcoming environment for all. We support adjustments during the recruitment process and encourage everyone to apply.


About Brakes:

As the UK's largest foodservice supplier, Brakes delivers quality food and ingredients nationwide. We are committed to growth, quality, and a diverse, inclusive culture.


Job Location:

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