Join to apply for the Patient Services Training Facilitator role at Northern Lincolnshire and Goole NHS Foundation Trust.
The post holder will be a member of the Patient Services Management Team and provide support to the Patient Services Training Co-ordinator, as well as support in delivering waiting list management and clinical administration process and policy training across the Trust.
The post holder is responsible for two key functions:
1. Development and delivery of all aspects of patient services/administration training for all disciplines of staff involved in waiting list management and clinical administration process and policies.
2. Support in the ongoing development of an administration apprentice pool to maintain service delivery within the operational teams.
For full details, please see the Job Description and Person Specifications.
The post is pivotal in delivering and maintaining a comprehensive and consistent level of training and working practice, enabling the Trust to deliver safe, effective, and efficient operational services to patients and service users, while ensuring operational continuity within the administrative teams.
Furthermore, the post holder will support the delivery of a training plan for medical and nursing staff regarding referral to waiting list management and clinical administration processes and policies.
The post holder will be part of a responsive support and training function, ensuring delivery and consistency of waiting list management and all aspects of clinical administration policy and process.
Support in the development, implementation, and regular review of policies and procedures, including creating documentation to support training within operational administration teams.
For full details, please see the Job Description and Person Specifications.
The Humber Health Partnership is one of the largest acute and community partnerships in the NHS, serving over one million patients annually with a budget of over £1.3 billion. It comprises two Trusts: Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH). Our partnership is committed to delivering world-class hospital and community services for 1.65 million people.
We employ nearly 20,000 staff across main hospital sites including Diana, Princess of Wales Hospital, Scunthorpe General Hospital, Goole and District Hospital, Hull Royal Infirmary, and Castle Hill Hospital. As teaching hospitals affiliated with the Hull York Medical School, we lead and contribute to research in various fields including biomedical, primary care, palliative medicine, and oncology.
We aim to develop a diverse, inclusive, innovative, skilled, and caring workforce to deliver excellent care and a bright future for our patients, staff, and community.
Note: In the detailed JD and main responsibilities section, please replace the old joinnlag.co.uk website with the new one: https://join.humberhealthpartnership.nhs.uk/.
For further details or informal visits, contact:
* Name: Natalie Wood
* Job title: PS Training Co-ordinator/Senior Service Manager
* Email: natalie.wood1@nhs.net
* Telephone: 03033 304897
Available via Teams/email or contact number 03033 304897.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Human Resources
Industries
* Hospitals and Health Care
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