About the College/Department
The External Relations department brings together student recruitment, marketing, PR, social media, profile and reputation management, development and fundraising, alumni relations and stakeholder engagement into one dynamic, expert function. The team is responsible for telling the University’s story in the UK and internationally – shaping how we are seen, understood and experienced by our audiences.
From creating compelling messaging and content across campaigns, digital channels and events, to building influential partnerships and driving sustainable income, External Relations delivers complex, high‑impact work that is central to the University’s success. Our work supports growth, strengthens trust and reputation, and makes a significant contribution to the University’s long‑term ambitions.
Design
The Design team are responsible for creating assets (including PowerPoint templates, social graphics, screens and prospectus content) and ensuring brand consistency across the University.
About the Role
We are looking for an experienced Digital Creative Developer to join our External Relations team, with a primary focus on designing and building high-quality, responsive HTML email templates that perform consistently across all major email clients. You will take the lead on email creative development, producing reusable, modular templates and ensuring all output meets brand, accessibility and best-practice standards.
Alongside email development, you will support wider digital design activity across social, web and campaign channels, working closely with colleagues in Design, Content and Student Recruitment to deliver integrated, user-focused creative. You will manage an email marketing platform, carry out quality assurance and testing, and use insight and performance data to continually improve engagement.
This is a hands‑on role with no direct line management responsibilities, but you will act as a subject expert, providing advice and support to colleagues. Flexibility is required, including occasional evening and weekend working to support key University events such as Open Days, Clearing and Graduation.
The role offers the opportunity to develop specialist expertise in email development and digital campaign delivery within a large, collaborative organisation, while helping to shape digital creative standards across the University.
This is a fixed term contract for 12 months.
About You
You will be an experienced Digital Creative Developer with strong expertise in building responsive HTML email templates from scratch using tables and inline CSS. You will have a deep understanding of email client limitations, including Outlook rendering and mobile optimisation, and experience working with email marketing platforms such as Dotdigital or similar.
You will bring strong visual and digital design skills, with confidence using Adobe Creative Suite (including Photoshop, Illustrator and InDesign) to deliver high-quality creative across email and wider digital channels. You will have experience creating reusable, modular email components, carrying out quality assurance testing, and managing multiple projects and deadlines effectively.
You will hold a degree in Graphic Design, Web Design or a related discipline (or equivalent experience) and will have proven experience in a similar-level role. You will have excellent organisation and communication skills, strong attention to detail, and the ability to work collaboratively in a fast-paced environment.
* Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
* Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
* Access to a variety of staff discounts at high street retailers
* Discounted onsite gym
* Cycle to Work scheme
* A flexible working environment
* A commitment to personal and professional development
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