Credit Control & Billing Administrator Are you an organised and detail-oriented finance professional looking to join a supportive and forward-thinking team? Alethia Talent are hiring a Credit Control & Billing Administrator to take ownership of our invoicing processes and ensure smooth cash flow within the business. You'll play a key role in maintaining accurate financial records and supporting strong client relationships. Salary & Benefits - Credit Control & Billing Administrator Salary: £29-32k Location: Bristol Office-first policy Type: Full-Time, Permanent 25 days holiday bank holidays (33 total) Opportunity to define and scale a modern, data-led marketing function Work alongside ambitious, driven colleagues A collaborative and supportive culture Excellent development & growth opportunities About the Credit Control & Billing Administrator Role As a Credit Control & Billing Administrator; Youll play a vital role in the finance team by ensuring accurate invoicing and timely payments. Youll take ownership of the end-to-end billing process, monitor outstanding accounts, follow up with clients on overdue payments, and resolve any billing discrepancies. Youll also utilise your Excel skills to reconcile payments across various platforms, ensuring data accuracy and consistency. Your attention to detail and strong communication skills will help maintain clear financial records and build trusted client relationships all while supporting healthy cash flow and the financial stability of the business. Key Responsibilities for a Credit Control & Billing Administrator Following group payment procedures and policies to ensure timely customer payments Responding to client queries via multiple streams Keeping customer retention levels high to ensure retention Reconciling accounts Reducing debtors Days Sales Outstanding through proactive Credit Control Re-calculating invoices identified to have errors Calculating and approving credits requested by clients and internal teams Bespoke rate management for clients with custom carrier rates Billing system management - assisting clients and internal stakeholders with queries regarding settings applied in our in-house billing management solution Raise, review and approve invoices both weekly and monthly Focus areas for a Credit Control & Billing Administrator Reducing overdue customer balances by fixing billing queries or agreeing payment plans Monitoring agreed payment plans to ensure customers stick to the plan Ensuring dunning letters etc are sent in accordance with company credit control policy Responding to customer billing queries Analysing billing data to identify errors and correct them Improving billing procedures to reduce billing queries and errors Review and approve invoice data Skills & Qualifications for a Credit Control & Billing Administrator Excellent interpersonal skills Able to clearly explain financial matters The ability to prioritise a heavy workload Good analytical skills and attention to detail High proficiency using excel Strong numerical skills Excellent customer communication skills (written and spoken) Methodical approach to problem solving Ability to work across departments Able to work alone and as part of a team If you're ready to take the lead in a high-impact role and shape the future of a fast-growing business, we want to hear from you. Apply today through Alethia Talent to take the next step in your career!