Join the Student Experience Directorate at the University of Southampton
The Student Experience Directorate (SED) is recruiting motivated individuals for various operational, administrative, and support roles that enhance our students' experience during their time at the university. Roles support the entire student lifecycle, from initial contact to post-graduation career opportunities, and focus on student wellbeing.
Role Overview
1. Provide excellent customer service as a first point of contact for students seeking information or support.
2. Collaborate with professional services and academic colleagues to ensure smooth program and course operations.
3. Some roles may include supervisory responsibilities, ideal for those seeking leadership development.
Candidate Requirements
We seek enthusiastic, proactive team players with excellent communication and IT skills. Prior university experience is not necessary; the right attitude and passion are what matter most.
Benefits and Contract Details
Working at Southampton offers competitive pay and benefits, including pension scheme membership, generous leave, university closure days, and family leave options. Roles are available as both permanent and fixed-term contracts, with flexible shift patterns and locations.
Additional Information
For more details about the roles, benefits, and application tips, visit our Student Experience website. For an informal discussion, contact sedrec@soton.ac.uk.
We value diversity and are committed to an inclusive environment where everyone can thrive. We support flexible working arrangements and encourage applications from all backgrounds.
Application Process
Shortlisted candidates will complete a form with role and work pattern preferences. Interviews will be held in person. The starting salary for full-time positions is £26,942, with annual increments. To avoid missing out, we recommend submitting your application promptly, as the vacancy may close early if filled.
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