Job Purpose The post holder will provide an efficient, customer focused prescription service to all patients and clients of Ironopolis which will contribute to the professional reputation of the practices. Key Duties and Responsibilities As directed by the Ironopolis Prescribing Lead, to act as first point of communication between the GPs, Practice Pharmacists, Pharmacy Technicians, the Admin Team, Operations Managers, Patients and local Chemists as well as other members of the primary health care team to ensure patients repeat medication is produced in a timely fashion and in line with practice protocols. Job responsibilities To process prescription requests from patients, pharmacies and hospitals To liaise with patients, pharmacies and hospitals regarding queries and requests. To manage the reauthorisation process of prescription requests.
To manage patients who are on repeat dispensing and organise requests so they are processed in a timely and efficient fashion. To ensure patients are recalled for medication reviews where appropriate To work closely with the practice pharmacist & other prescription administrators in the organisation To provide receptionist support for the practices either in this role or to support the wider team as required. To work with other members of the prescribing team to implement new systems and procedures as required.