Mortgage Support Administrator - Full Time - Caldecotte, Milton Keynes PRIMIS Mortgage Network are seeking a Full-Time Mortgage Administrator / Case Progressor to join an incredibly highly successful partner firm of PRIMIS Mortgage Network’s Mortgage Advisory operation who are based in prominent offices in Caldecotte MK7. Our highly valued AR partner is a dynamic, highly successful Mortgage & Protection advisory business that are looking to grow their business still further with the addition of a further experienced Mortgage Administrator to the existing team. The role is office based, Monday to Friday 9am - 5pm. The successful candidate will need to demonstrate professionalism and be comfortable dealing with clients and providers / lenders. We are looking to take on individuals that are keen on building a career in Mortgages who have some administration experience. Entry level salary of £24,000 Responsibilities: Checking documentation prior to submission to lenders Provide excellent customer service Update customers by telephone and email Updating CRM to make sure it's reflecting status of jobs at all time Communicate updates to the case handler and assist with trouble shooting cases and working issues through Send internal compliance documents for e-signatures Work as a team to ensure targets and customer expectations are exceeded Liaising and maintaining good relationships with intermediaries, brokers, and customers Attending & participating regular team meetings Living out company core values & representing the company well Skills & Experience Required: Strong administration and organisational skills Excellent attention to detail (compliance is critical in mortgages) Good communication skills (written and verbal) Must be highly motived, proactive and driven Ability to work under pressure and manage multiple cases IT literacy Understanding of mortgage products and processes (experience in financial services or CeMAP study is a plus) PRIMIS Mortgage Network - a wholly owned subsidiary of the highly respected parent business - LSL Property Services plc, is one of the largest Mortgage and Protection Network in the UK with some 3000 advisers across some 1000 individually branded businesses. The PRIMIS network of ARs offer Mortgage and Protection advisory services through numerous avenues to include Specialist Mortgage Advisory businesses, Accountancy practices, Mortgage Shops, businesses supporting High Street Estate Agency, on-line Brokers, New Build specialist organisations with affinities with major housing developers, on-line Estate Agency - the list goes on Applications will be exclusively managed by James McNee of the PRIMIS Mortgage Network / LSL’s internal recruitment function We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier, please let us know. PRIMIS Mortgage Network / LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on the LSL careers website.