Description:
Berry Recruitment are NOW hiring for a Driven and Eagar Sales Support Executive to work for a company in Wantage, Oxfordshire
Role: Sales Support Executive
Salary: £28,000 Per Annum with £2,000 bonus
Location: Wantage, Oxfordshire
Hours: Hybrid Working
Key Responsibilities of the Sales Support Executive:
1. Dealing with all aspects of customer services - Incoming emails & calls
2. Providing customer ETA on orders and general strong communication to customers.
3. Loading and supporting Sales orders within our CRM. Ensuring information is correct prior to approval
4. Approving/Shipping orders when needed within Order Support department
5. Ensuring special pricing opportunities are loaded into NetSuite CRM efficiently to avoid POS rejection from vendors
6. Replying to customers, internal comms and supplier’s enquiries when Account Managers are unable to respond
7. Preparing and providing quotes to customers where required.
8. Assisting with Demo Kit requests and orders
9. Liaising with supply chain and manufacturers for stock queries
10. Carry out data admin to ensure all orders are up to date for stock allocation
11. Taking part in product training and keeping up to date with new products
12. Attending customer meetings from time to time (virtual or physical)
About you:
13. Customer focused
14. Experience of using a CRM
15. Strong communication skills with multiple internal departments
16. Excellent accuracy and attention to detail
17. Ability to listen and articulate effectively
18. Experience and understanding of Microsoft Office
19. To gradually learn and amass knowledge and detailed understanding of Sales
20. Must be a problem solver and able to work under own initiative.
21. Needs to be content to work in a semi-rural environment
22. To converse with all customers and the people throughout the organisation from Director level to junior level.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.