Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £24,937 - £26,598 pa/pro rata for part time staff Salary period Yearly Closing 07/09/2025 23:59 Interview date 15/09/2025
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are looking for a highly organised and proactive Admin Assistant to join our Integrated Community Care Directorate. In this pivotal role, you will provide essential support to our Assessment Team within Active Recovery, ensuring smooth operations while delivering outstanding service to patients, carers, and colleagues.
This is a fantastic opportunity for someone with administrative experience to contribute to the continuous improvement of our administrative services. The ideal candidate will be adaptable, resourceful, and customer-focused, thriving in a fast-paced environment where no two days are the same.
While prior experience in a healthcare or hospital setting is beneficial, it is not essential. If you are a motivated professional with strong organisational skills, a positive attitude, and a passion for making a difference, we’d love to hear from you.
Join us in a rewarding role where your contributions directly enhance the efficiency and quality of care within our directorate.
Main duties of the job
This is a vital role within our Integrated Community Care Directorate by providing essential support to the Assessment Team within Active Recovery. Our roles are diverse, fast-paced, and rewarding, offering the opportunity to make a real difference to patient outcomes. Your day-to-day responsibilities will include:
Prioritise and organise own day-to-day work schedule, completing work within agreed timescales.
Exercise discretion and maintain a high standard of confidentiality, communication and interpersonal skills including telephone enquiries.
Maintain staff employment records and ensure any changes in an employees’ details are included in their personal file.
While previous administration experience would be beneficial, we are primarily seeking individuals with a genuine passion for working in healthcare and a proactive, "can-do" attitude, with strong communication skills to effectively support the Senior Leadership Team.
The successful candidate will join a friendly, supportive, and collaborative team that values the contributions of all staff.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
* GCSE in English and Mathematics at grade C/4 or above or equivalent qualification/experience.
* NVQ Level 3 in Business Administration or equivalent experience
* OCR II in Word Processing or equivalent
Experience
* Appropriate experience in an administrative role within an office environment.
* Experience of working in a public facing role.
* Experience of initiating and setting up monitoring systems to record appropriate information.
* Experience of working within a healthcare setting.
Skills
* Understanding of data protection issues and the ability to maintain confidentiality.
* Excellent communication skills, with ability to deal with staff at all levels.
* Displays use of initiative with effective organisational skill
* Ability to prioritise and work to strict/conflicting deadlines
* On-going commitment to personal development
Knowledge
* Knowledge of / experience of using information and/or customer service systems.
* Working knowledge of Microsoft Office packages including Outlook, Excel, and Word.
* High level of Customer Care/Service skills demonstrated by course or experience.
* Previous experience of Patient Systems: SystmOne (area specific software)
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .
Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
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