Job overview
Internal STH advert only
External applicants are not eligible to apply
We are looking for dedicated individuals to work as Band 3 Support Workers. You will commence training on a Band 2 Clinical Support Worker and progress to Band 3 by successfully completing the required competencies, including the nationally recognised Health Care support Worker Care Certificate. This transition is expected within 24 weeks.
Our training programme includes a comprehensive 5-day Health Care Support Worker (HCSW) induction as well as on the job experience and training within your allocated clinical care group. Within your first 12 weeks, we will support you in achieving the core competencies and completing the HCSW programme. You will be awarded the HCSW Care Certificate when you successfully complete this stage.
By the end of your first 24 weeks, you’ll complete additional clinical competencies specific to your area of practice. Upon successful completion of at least 75% of all the requirements, you will progress to a Band 3 Clinical Support Worker role.
If you are not on track to complete the criteria, enabling you to progress to a Band 3 Clinical Support Worker, we will discuss alternative options such as extensions in exceptional cases or alternative work as a Band 2 Clinical Support Worker or another Band 2 role in the Trust, subject to availability.
For those staff already employed by the Trust as a Band 3 Clinical Support Worker, you should instead apply through the Clinical Support Worker transfer process via your line manager/Matron rather than via this advert.
Main duties of the job
Key duties of the qualified Band 3 CSW role
This rewarding and responsible role has a direct impact on patients’ lives. You will provide vital assistance to patients and support them with their physical and emotional care needs. You will also assist healthcare professionals in the diagnosis, treatment, and care of patients.
We strongly encourage you to read the accompanying job description and person specification which details the main duties, responsibilities and individual requirements for the role so that you have a clear understanding of the role and ensure you meet the post requirements before applying.
If you already have a Care Certificate and you can evidence to us that you have the required competencies, then it may be possible to recruit you directly to Band 3 position.
Working for our organisation
Our organisation spans across two hospital based sites, the Northern General Hospital and the Central Campus in the city centre and we also provide Community Services. Whilst we are supportive of flexible working this is limited to specific areas where it meets the service needs.
Successful candidates will be matched to vacancies across the trust based on service needs.
If the above description sounds like you, We would love to hear from you!
Detailed job description and main responsibilities
To work as a member of the care team with direction and supervision from registered nurses and/or midwives and participate in the provision of direct and indirect patient care activity.
At all times treat patients, visitors and colleagues with dignity and respect, exercising discretion and maintaining their confidentiality.
Ensure that no action or omission on your part is detrimental to the condition, safety, well-being, and interest of the patients.
Assist the registered practitioner in the provision of direct and indirect care and treatment of patients and undertake assigned tasks and comply within level of
Work in a collaborative and co-operative manner with other members of the care team and observe operational policy and procedure requirements.
Carry out duties in a courteous, sympathetic and professional manner at all times.
Assist and support the patient in essential care needs and ensure a high quality of personalized care, having regard for religious and cultural customs and beliefs.
Accurately report to the registered practitioner any aspects of care delivered e.g. any difficulties or problems experienced with patient care.
Ensure accurate documentation and contribute to daily reports of patient activity and
Always promote a safe working environment, reporting untoward incidents in line with Trust policy.
Inform an appropriate line manager of any behaviour by others, which is perceived to be harmful, violent, aggressive, derogatory or discriminating of others.
Take every reasonable opportunity to maintain and update knowledge, competence and skill.
Acknowledge any limitations of competence in accepting assigned direct care activities and inform the registered practitioner.
Assist in the safe use, custody and maintenance of equipment, utilizing resources effectively and efficiently.
Ensure safekeeping and transportation of patients' property and valuables in line with Trust policy.
Assist with maintaining stocks and supplies and utilize resources effectively, efficiently and economically.
Assist new members of the care team by demonstrating own duties in a professional
When required, act flexibly within your role, which may include movement to other sites within the Trust or working hours, over a twenty-four-hour period. This will be in consultation with your line manager and in line with Trust policy
Person specification
Education and Qualifications
Essential criteria
1. Demonstrates an understanding of the training needs of the role and a commitment to successfully complete the Care Certificate and the trust’s required CSW training and competency package
Experience
Desirable criteria
2. Experience of working in a Health Care environment or experience as a carer AND/OR multi-professional team working
Skills and Knowledge
Essential criteria
3. Understanding of the Role of the Clinical Support Worker in delivering care to meet patient needs
PROUD Values
Essential criteria
4. Patients first - Committed to providing care with compassion, commitment and competence to provide the highest levels of patient/client care
5. Respectful – Must have an understanding of the importance of effective communication, demonstrating behaviours which are caring and compassionate. Showing respect, courtesy and professionalism
6. Ownership – "Can do" attitude and on-going commitment to personal development and Improvement. Demonstrates understanding of own limitations and role and responsibilities
7. Unity – Must be able to work as part of a team and independently with minimal supervision
8. Delivery - Methodical and Accurate with attention to detail. Ability to work under pressure and have a flexible approach to working hours to meet the needs of the service. Demonstrate an understanding of the role of a Clinical Support Worker
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
9. CSW Band 3 Job Description (PDF, 161.5KB)
10. Band 2 and Band 3 Personal Spec (PDF, 312.6KB)
11. Shift Patterns information (PDF, 4.7KB)
12. Candidate Application Best Practice Guide - please read before completing your application (PDF, 236.3KB)
13. Information for Candidates (PDF, 496.3KB)
14. Getting to Work at Sheffield Teaching Hospitals (PDF, 501.0KB)
15. Applicants - How We Use Your Information (PDF, 87.4KB)
16. Policy Statement on the Recruitment of Ex-Offenders (PDF, 124.0KB)
17. Staff Benefits (PDF, 2.7MB)
18. A Guide to Using Artificial Intelligence and With Your Personal Statement (PDF, 163.6KB)
Apply online now
Further details / informal visits contact
NameRecruitment teamEmail addresssth.selectionteam@nhs.netTelephone number0114 3052500