Service Manager (Refrigeration / Off the tools) £65,000 - £70,000 Bonus Company Vehicle Hybrid Working After Probation Progression 31 Days Holiday Benefits East Anglia Are you an experienced Refrigeration Service Manager that has experience in an office based environment, looking to take ownership of a growing service department within a an established business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service? The company are a well-established refrigeration and air conditioning business providing installation, maintenance and servicing solutions across East Anglia. Known for their professional standards and their customer-first approach, they are investing in their leadership team to support continued growth and future succession planning. This is an excellent opportunity for a Refrigeration Service Manager who enjoys autonomy, responsibility, and strategic input, with the chance to shape service operations, secure new business, and progress towards a future Director-level role within the company. The Role: Manage and lead a team of refrigeration engineers and support staff, ensuring high performance and engagement Oversee day-to-day service operations, including scheduling, workload management, and resource planning Drive business growth by securing new service opportunities aligned with the company's growth strategy Ensure full compliance with health & safety legislation, F-Gas regulations, and company procedures Maintain high standards of customer service, resolving escalated service issues where required The Person: Experience in refrigeration service management, in an off the tools role Full UK driving licence Job reference: BBBH23906b Key words: Service, Manager, Air Conditioning, Refrigeration, AC, Project, Projects, Travel, Client-Facing, Compliance, Woodbridge, Ipswich, East Anglia We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.