Job summary
This is a fixed term maternity cover post for up to 12 months.
Trinity Medical Centre has an exciting opportunity for an enthusiastic individual to join us as a Patient Care Coordinator focusing on recall and data quality. The post holder will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.
Being part of the Trinity Medical Centre team means a supportive and friendly environment in a fantastic, modern health centre in t
Main duties of the job
The duties and responsibilities undertaken may include any or all of the points in the following list. Duties may be varied from time to time under the direction of the Deputy Practice Manager or Practice Manager, dependent upon current and evolving practice workload and staffing levels
Recall/QOF/LCS
Understand and appreciate performance indicators relating to the successful delivery of QOF, IIF and Locally Commissioned Services
Overseeing month of birth recall for QOF/chronic diseases to ensure incomes and practice performance against a targets are maximised
Coordination of Housebound and Care Home chronic disease reviews
Support with accurate coding of indicator activity and exception reporting under the direction of clinicians
Recall of Child Primary Immunisations, working closely with the Child Imms Team. Liaison with parents of newly registered children to ensure their immunisations history has been fully entered into the patient record
Promotion of Health Campaigns, such as cervical screening, NHS Health Checks, Seasonal Influenza Vaccinations
Creation and delivery of patient communications using either text or letter for health screening and promotion
About us
We are based in the centre of Hove and our 24,000 patients are cared for by 8 GP Partners, 7 salaried GPs, 3 ANPs and a skilled nursing and administration team plus a broad range of multi-disciplinary healthcare professionals including paramedics, social prescribers, first contact physio and a mental health worker, working as part of our well established Goldstone PCN. We consult using EMIS Web and have been pioneers for on-line consulting, electronic prescribing and workflow document management. We have excellent QOF performance, are rated as Good by CQC and offer many specialist services - joint injections, minor ops, and family planning. Our fantastic nursing team run all chronic disease clinics. We are a well-respected Training Practice, hosting GP Speciality Trainees, FY2 doctors and medical students from BSMS.
Job description
Job responsibilities
Working closely with the Lead Recall Administrator you will support the booking of patients with chronic diseases for their annual reviews.
Duties will include booking appointments, running database reports and updating patient records using our clinical system
Person Specification
Experience
Desirable
1. Experience of working in primary care
2. Experience of working in a GP practice