Do you consider yourself a dynamic retail travel branch manager who thrives off the challenge of increasing travel sales and getting the best out of your travel consultants? Do you want to be part of a well-respected independent travel company? My client is a leading independent travel agency that are looking for an experienced Travel Branch Manager for their store. You will be tasked with managing a team of experienced travel consultants and will need to drive the potential of this store. This is a hands-on management role, with a team of experienced Travel Consultants so the successful candidate will need to come from a travel management background.
JOB DUTIES:
* To lead, motivate and energise your team
* Identifying training and development needs
* Recognising your individual staff's potential and promoting it
* Set targets in accordance to staffing levels, seasons and trends
* Suggest ideas and solutions to improve revenue and profit.
* Ensure that your branch goes from strength-to-strength, reaching and exceeding targets
* Plan and execute in-house promotions, company campaigns and incentives
* Keep your product and brand knowledge up to date
* Have in-depth knowledge of the company's brochures and destinations and preferred suppliers
* Analysis commercial performance
* Deal with complaints in a calm and diplomatic manner
EXPERIENCE REQUIRED:
* Relevant travel management experience
* Strong leadership skills
* Commercial awareness and the ability to inspire a team
* Passion for customer service
* Strong track record in sales.
* Excellent travel and geographical knowledge
PACKAGE:
The salary is open to negotiation and highly competitive for the area! Great benefits package too.
TO APPLY:
Please send your CV to (url removed) or follow the link below TO APPLY - For further information please call Gemma at Travel Trade Recruitment on (phone number removed)