Traffic Officer
Closing date: 02 June 2026.
Supporting the provision of a safe & secure environment across University Hospitals Sussex NHS Foundation Trust sites including the Royal Alexandra Children's Hospital & Louisa Martindale Building. Manage traffic flows and car parking across the Trust's sites. Provide advice & support to Trust staff, patients & visitors regarding parking arrangements. Maximise collection of revenue from Car Parking facilities.
Main duties of the job
* Manage traffic flow and access/egress of vehicles into Trust car parks and access roads in line with the Trust Traffic Management & Car Parking Policy.
* Undertake cash collection and reconciliations as required.
* Undertake daily checks and maintenance of car parking facilities & equipment including barriers, ticket & payment machines.
* Issue enforcement notices in line with Trust policy.
* Undertake regular foot patrols of the Hospital car parks and access roads.
* Provide traffic support when required in emergency incidents on Trust premises.
* Monitor relevant CCTV footage.
* Maintain equipment, including radio communications and body‑worn camera equipment.
* Prevent loss of property belonging to the Trust's, their staff, patients and visitors.
* Carry out other duties as directed by the Group Head of Security or their authorised representative.
* Work within the policies and procedures laid down by the Trust, maintaining risk, health and safety responsibilities.
Job responsibilities
* Deal sensitively and empathetically with individuals seeking help in parking/finding their way around the hospital site, being mindful of their reasons for attendance.
* Communicate by telephone, intercom & face to face with staff, visitors, patients & staff from external agencies.
* Ensure effective communication between all internal and external agencies.
* Document all records of traffic activity or incidents comprehensively, updating and maintaining them in accordance with relevant legislation and Security Department Standard Operating Procedures.
* Commit to improve skill levels and knowledge by participating in appropriate training and learning opportunities.
* Carry out any other reasonable duties commensurate with the role and delegated or requested by the manager or supervisor, as the needs of the service require.
* Complete necessary statutory, mandatory and job‑related training.
Person Specification
Qualifications and Experience
* No qualifications required.
* Training to be provided.
* Basic literacy and numeracy.
* SIA Door Supervisor License.
* Experience of traffic management / car parking.
* Experience using radios.
Skills
* Understand and utilise ICT to its full potential both personally and with the Department.
* Be aware of competing priorities of income generation from car parking facilities and sensitivities of working in a healthcare environment.
* Able to respond to planned and unplanned activity including emergency situations.
* Analyse information presented in various forms and make sound, reasoned judgments based on analysis.
People Management and Development
* Demonstrate experience in communicating complex or contentious information to staff and others at all levels, both internally and externally.
Specific Requirements
* Honesty and Integrity.
* Full UK Manual Category B driving licence (Car).
Equality, diversity and inclusion
* Evidence of having undertaken own development to improve understanding of equalities issues.
* Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
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