The Information Governance Officer will be the first point of contact for information governance queries and will be crucial in facilitating individuals' rights to access their personal data and ensuring the organisation adheres to legal and regulatory requirements.
Responsibilities
* Support Onebright's Group Compliance Manager and a programme of work to achieve the annual Information Governance (IG) work plan, including working with Information Asset Owners (IAOs) to complete actions, policy reviews, and project-manage IG work streams.
* Process requests for access to data subject records, monitor progress, and prioritise to ensure timely responses within the timeframes set out in the legislation.
* Manage other data subject rights, including erasure, objection, rectification, restriction and the right to be informed.
* Proactively react to issues threatening staff and client information confidentiality; identify and mitigate risks.
* Support the investigation of incidents involving breaches of confidentiality.
* Support the Complaints Team in managing Onebright's response to complaints and issues relating to IG.
* Provide data/information required for reporting purposes, including reports to the Information Governance reporting structure.
* Work as part of the wider Data Protection Team to ensure the department\'s day-to-day functions are delivered.
Qualifications
* Educated to degree level in a relevant subject or equivalent qualification, or significant experience at a similar level in a specialist area.
* Extensive experience in preparing subject access requests and responding to other individual rights requests.
* Ability to receive, understand and communicate complex information from multiple systems.
* Ability to identify and mitigate data protection risks.
* Ability to understand issues as they arise and escalate promptly and appropriately.
* Good understanding of the Data Protection Act 2018, GDPR, and experience applying its principles.
* Working knowledge of Data Protection Impact Assessments (DPIAs).
* Ability to work with minimal supervision and use own initiative.
* Excellent written and verbal communication skills.
* Excellent IT skills and proficiency with Microsoft 365.
* Excellent organisational skills and time management to prioritise deadlines.
Company information and requirements
Disability Confident: Onebright is committed to inclusive recruitment practices and may offer an interview to applicants who declare a disability and meet the minimum criteria. More details are available on request.
About Onebright: We help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare and support. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment. Onebright has 30 years of clinical expertise, delivering services through thousands of clinicians in multiple languages to a large number of people each year. We maintain relationships with UK service providers of EAP, PMI and OH to deliver consistent care. We value integrity and compassion in helping clients at every step.
Benefits
* 24 days holiday with the option to purchase more, plus bank holidays.
* Employee assistance program for wellbeing support.
* Private company pension with Royal London.
* Continuous Professional Development (CPD) access.
* Cash plan for health-related expenses (dental, eyewear, prescriptions, etc.).
* Rewards gateway with discounts and perks.
* Hybrid working options with a technology package to stay connected.
* Learning opportunities via Onebright L&D platform.
* Refer-a-Friend/Colleague program.
Location: York. The role is hybrid, with 2 days per week in the office. Additional recruitment-related information: Onebright adheres to safer recruitment principles and may require a credit check and a DBS check (enhanced or standard) with the cost covered by Onebright. We are an equal opportunities employer and will discuss any adjustment or assistance needed during the application or interview process.
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