Job Description
Our General Manager - Property Contracts is looking to recruit an experienced Support Desk Coordinator to join their high performing team. This role is to cover maternity leave and it will be based within our Infrastructure and Sustainability department in Smethwick.
As our Support Desk Coordinator your key responsibilities will include;
* To co-ordinate and liaise with internal and external contractors via the defect reporting system
* To be the first point of contact for general enquiries relating to the defect system.
* To be the main sole user of the defect system, managing the allocation of tasks and chasing the completion of jobs.
* Analysing worksheets for reactive work.
* Processing of quotes, raising orders and instructing works.
* Invoice processing.
* Raising capital on the internal finance system.
* Any other tasks as designated by the General Manager of Property
Qualifications
About You
As the successful candidate you will also evidence strong administration skills coupled with exceptional attention to detail. Your strong organisational skills, excellent time management and decision making skills will be fully utilised in this role. A good knowledge of building systems is a requirement in this role.
* Alongside these you will need to;
* Have excellent computer skills with the ability to use Microsoft Excel or Google Sheets
* The ability to work independently and effectively at pace
* Excellent communication skills both verbally and written
* Demonstrate the core values of the DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.