Location: Harley Street - Private Mental Health clinic
Contract Type: Temporary
Working Pattern: Full Time
Salary: 14.85 per hour
Hours: 07:45 - 15:45 & 12:00 - 20:00 on a rota basis and 1 Saturday per month 10:00 - 17:00
Start date: ASAP on an ongoing basis
Position Overview
As the welcoming face of the clinic, you will play a vital role in supporting their medical professionals and enhancing patient experiences.
Front of House & Patient Support
* Be the first point of contact for patients, addressing inquiries with warmth and professionalism.
* Ensure a smooth patient flow and contribute to a consistently positive experience.
Administration and Coordination
* Manage clinical diaries, schedule appointments, and coordinate patient visits with precision.
* Assisting with payments.
* Draft and send correspondence, reports, and letters to a high professional standard.
* Maintain accurate and confidential patient records.
* Work closely with clinicians and administrative colleagues to support patient care.
* Implement streamlined processes to enhance clinic operations.
Qualifications
* Previous experience in a medical administrative role, ideally in a private healthcare setting.
* A warm, professional communication style to interact effectively with patients and clinicians.
* Strong organisational skills and the ability to remain calm under pressure.
* Familiarity with medical terminology and procedures.
* Proficiency in digital healthcare systems.
Benefits
* Be part of a pioneering clinic that values ethical healthcare delivery.
* Opportunities for professional growth within a supportive and dynamic team.
* Competitive salary package, along with holiday pay.
* Work in a beautiful setting located near the vibrant Marylebone High Street.
Office Angels is an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyones chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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