What this Job Entails:
The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.
Scope:
* Applies company policies and procedures to resolve a variety of issues
* Works on problems of moderate scope
* Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
* Participate in implementation of various software services
* Review ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
* Track milestones and proactively drive any activities that may jeopardize orders from completing on time
* Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
* Document service requests, escalate as needed, and provide timely and accurate updates
* Design, provision, and test delivered services to ensure quality hand-off to internal customers
* Expedite and escalate issues when necessary to ensure timely delivery of services
* Prioritize projects, manage and direct activities to deliver connectivity within project schedule
* Communicate and collaborate with internal customers, stakeholders and network carriers
* Participate in metrics development and operational reporting/reviews
* Support planned systems maintenance activity while minimizing impact to services
* Read and comprehend vendor specific requirements
* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
* Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
* Builds productive internal and external working relationships
* Exercises judgment within defined procedures and practices to determine appropriate action
* Experience with basic telecommunications practices, terminologies, and interfaces
* Knowledge of cable throughput and transit distances
* Understanding of telecommunications industry in a switched network provisioning environment
* Familiarity with DS1, DS3, and DS0’s circuits
* Knowledge of Access Server Request (ASR) to local carriers
* Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services
Preferred Qualifications:
* Network Certification
* Various coding experience
Physical Demand & Work Environment:
* Must have the ability to perform office-related tasks which may include prolonged sitting or standing
* Must have the ability to move from place to place within an office environment
* Must be able to use a computer
* Must have the ability to communicate effectively
* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
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