Job Title: Team Administrator
Location: Haywards Heath - onsite
Hours: Monday to Friday, 9am - 5pm
Contract Details: Permanent, Full Time
Salary: Up to £27,000 + annual bonus
About Our Client:
Join a fantastic family-owned business that truly cares about its staff and values a supportive company culture! Our client has a proven track record of internal promotions - many of their leaders, including the hiring manager for this position, have progressed from within the team. They are not only committed to excellence in customer service and support but are also active in the community through charity and fundraising events. We are proud to support this long-standing client in their search for their next Team Administrator.
Benefits & Perks:
8% company pension contribution
Annual pay review
Annual performance-related bonus
Generous holiday entitlement
Optional private healthcare plan
Responsibilities:
As a Team Administrator, you will play a vital role in ensuring smooth operations and exceptional customer service. Key responsibilities include:
Acting as the first point of contact for existing and new customers, addressing enquiries about pricing, stock availability, and order progress.
Processing orders, including entering details, issuing confirmations, and generating pick lists and delivery notes.
Communicating estimated delivery times to customers and managing updates effectively.
Handling invoices and cre...