Quest Search & Selection is currently recruiting for a Junior Customer Data Analyst to play a key role in optimising and personalising the digital customer journey. This role is critical in advancing the digital commerce experience and requires a customer-first, data-led approach to help deliver on group-wide digital KPIs.
The company is working in partnership with a well-established premium retail and eCommerce brand. This business operates across multiple channels, with its product offering available in physical stores, through third-party retailers, and online on a global scale.
Role and Responsibilities of this Junior Customer Data Analyst role-
* Design and execute data-driven, customer-focused visual merchandising strategies for the website and app.
* Manage onsite search configuration and performance the website & app
* Drive personalisation initiatives using tools such as Algolia and Nosto.
* Analyse A/B and multivariate test results to draw insights and provide clear next steps.
* Support ongoing optimisation projects to ensure best-in-class UX across the customer journey.
* Identify friction points through data analysis and recommend actionable solutions.
* Collaborate with cross-functional teams to enhance the user journey during key trading moments and promotional events.
Qualifications required for this Junior Customer Data Analyst role-
* 1-2+ years of experience in a Marketing, eCommerce or B2C digital environment
* Strong background in data or customers insights website merchandising, CRO, digital visual merchandising, personalisation, or web analytics.
* Data-savvy with proven ability to interpret A/B testing results and make optimisation decisions.
* Hands-on experience with onsite search and merchandising tools.
* Proficiency in Google Analytics and Excel.
* Strong attention to detail and a commercial, analytical mindset.
Benefits of joining this Junior Customer Data Analyst role-
* Salary up to £35,000
* Flexible hybrid working (1 day per week WFH)
* Free on-site parking
* Staff restaurant access
* Discounted memberships
* Clear pathways for career progression
* Opportunity to work alongside industry-leading digital experts
If this data role sounds like you -please send your cv today