ARAG Group are looking for a Business Support Administrator to join our friendly and supportive Claims Department in our Bedwas office on a 12 month fixed term basis.
Our Claims Department is at the heart of our market‑leading legal expenses insurance provision, and we are looking for individuals who have a passion for providing an excellent service to our customers and business partners. We offer the opportunity of flexible working, with most of our colleagues working from home at least part of the week, and enjoy the comprehensive benefits package we have to offer. The team culture is supportive and focussed on developing one another.
The successful candidate will look to provide excellent customer service and administration support to the business. In this entry level role, you can expect to:
* Ensure all communication with our customers, colleagues, suppliers or regulatory stakeholders is dealt with in a clear, concise and honest manner whilst ensuring that it remain sensitive and empathic to the customers, suppliers and businesses partner’s needs.
* Correspond with customers via telephone and email efficiently.
* Greet visitors and sign them into the building.
We are keen to hear from candidates that have the ability to communicate at all levels and build relationships with customers, business partners and colleagues. Ideally, you will work well under pressure and adapt to change. Previous experience working within an office environment is highly desirable, with a good knowledge of Microsoft Office and data entry skills. As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work.
In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:
* 26 days holiday with the option to buy up to a further 5 days
* Company pension scheme with the option to increase contributions
* Progressive career pathway and development opportunities
* Group Income Protection for all employees
* Group Legal Protection for all employees
* Health Cash Plan
* European Motor Assistance and Home Emergency Assistance
* Salary sacrifice benefits including Cycle scheme
* Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
* The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
#J-18808-Ljbffr