FRONT OF HOUSE – LEADERSHIP POSITION
JOB DESCRIPTION:
Posh Nosh is one of the leading outside catering companies in Northern Ireland, catering for some of Northern Irelands most exciting events.We are seeking a motivated and experienced Banqueting Leader to join our dynamic catering team. This role is central to ensuring the smooth delivery of banqueting events, from small private functions to large-scale corporate and wedding catering. You will be responsible for supervising front-of-house service teams, ensuring exceptional customer service, and maintaining operational excellence during all catered events.
What we can offer you:
* We're committed to supporting your career growth. With a highly experienced management team, our workplace offers an excellent environment for learning and professional development.
* As our business continues to expand, we're excited to grow our team from within. We're looking for individuals who want to develop alongside us and be part of our journey.
* Competitive salary/pay based on experience and performance
* A dynamic and supportive team environment being a part of a small business
* Exposure to a wide variety of exciting events and clients
PAY – Starting at £15.00 per hour / with increase subject to experience and age.
Note: A pay rise may be offered after a short period, based on performance and contribution to the team
Report to : FOH Manager
KEY DUTIES:
* To ensure successful running of events to include: set up, on the day client relationship management, efficient delivery
* To assist the Front of house manager on all tasks needed for the successful running of the business
* Supervise and coordinate all aspects of banqueting service before, during, and after events.
* Ensure all event setups are completed according to function sheets and client specifications.
* Handle any guest or client queries and resolve issues promptly and professionally.
* Successfully lead events, ensuring all members of staff are aware of their duties.
* Lead, train, and motivate service staff to deliver high standards of service. Monitor presentation and service flow throughout the event.
* Ensure a high level of service is performed by all members of your team to ensure a seamless event.
* Oversee post-event breakdown and ensure proper storage, cleanliness, and reset of service areas.
* Assist in inventory checks and ordering of supplies relevant to banqueting operations.
REQUIRED SKILLS
* Proven experience in a similar role in hospitality, catering, or events, in a leadership role.
* Strong leadership and team management skills, with the ability to motivate, train and develop other team members
* Excellent communication and interpersonal abilities, positive client management skills.
* High attention to detail and strong organisational and problem solving skills.
* A solid knowledge of various service styles.
* We're passionate about our industry, our offerings, and our people - we rely on every key team member to embody and uphold these values throughout the company.
* Ability to work flexible hours, including evenings, weekends, and public holidays
* Full clean driving licence
Desirable Qualities:
* Calm under pressure and adaptable to changing event dynamics.
* Passion for hospitality and delivering outstanding guest experiences.
* Experience working with high-volume banquets or large-scale events.
Job Types: Full-time, Part-time, Permanent
Pay: From £16.00 per hour
Benefits:
* Free or subsidised travel
Work Location: On the road