Work with the onsite DFS Office Manager to support and deliver a high standard of Workplace Experience.
* Management of FM Helpdesk Inbox for both sites.
* Be the main point of contact for all Facilities related requests
* Proactively walk the site regularly making sure printer and stationary points are always topped up and tidy and check meeting room standards.
* Ordering of consumables and ensuring stock levels onsite are kept to optimum levels.
* Proactively manage the meeting room booking system and liaise with customers regarding meeting room set ups.
* Deal with hospitality requests across both sites ensuring food is delivered on time, set up correctly and allergen requirements are adhered to.
* Oversee post and mail requirements
* Management and overseeing low risk subcontractor work by third parties
* Prepare monthly and weekly financial reporting stats and information from various systems.
* Work closely with Contract Manager to support them with management of account finances.
* Attend and participate in contract and client meetings as required.
* Deputise for the Contract Manager in their absence.
* Responsibility of contract support element of the account including PO raising, billing, invoicing, and reporting.
* Support site engineer, cleaning team, client’s security and IT teams as required.
* Any other duties as in accordance with the needs of the business.
* Excellent customer service, interpersonal and communication skills
* Ideally some experience in facilities, PA, office management or Financial Admin roles
* IT literate, together with an understanding and experience of industry specific IT Applications.
* Good knowledge of Health and Safety legislation, environmental protection requirements and a willingness to learn more.
* Analytical skills.
* Ability to work within a team and on own initiative and within a pressurised environment with
* excellent organisational and planning skills.
* Excellent attention to detail in report writing and communications