Fleet Administrator
Location: Knowsley
Salary: £25,400 per annum
Hours: 08:00 – 16:00, Monday to Friday
MJ Quinn is looking for a proactive and detail‑driven Fleet Administrator to join our busy Fleet department. This is a fantastic opportunity for someone with strong administrative skills who thrives in a fast‑paced environment and enjoys working with a wide range of internal teams, suppliers, and external agencies.
In this role, you’ll play a key part in keeping our fleet operations running smoothly—maintaining accurate vehicle records, supporting compliance processes, coordinating maintenance, and assisting with insurance and claims administration. If you’re organised, confident communicating with others, and keen to develop your experience within fleet administration, we’d love to hear from you.
What You’ll Be Doing
* Maintaining accurate vehicle records on our in‑house CRM system and ensuring timely data updates.
* Managing day‑to‑day administrative tasks within the Fleet department.
* Managing the shared Fleet inbox and handling telephone enquiries professionally.
* Raising and processing purchase orders for vehicle suppliers and fleet‑related costs.
* Assessing vehicle check‑out and return paperwork, identifying new damage, and supporting insurance claim processes.
* Calling engineers to inform them of damage recharges and discussing associated charges confidently.
* Ensuring MOTs, services, and other compliance‑related appointments are booked and completed.
* Managing vehicle allocations, movements, returns, and arranging collections for leavers’ vehicles.
* Processing Notices of Intended Prosecution (NIPs) and nominating drivers.
* Administering fines, charges, and disputes, including logging cases and supporting recharge processes.
* Liaising with suppliers to arrange servicing, repairs, and maintenance.
* Assisting with insurance claims, vehicle damage documentation, and recharges.
* Logging and tracking fleet incidents such as accidents, damage, and near‑misses.
* Managing fuel cards, including issuing, updating records, and monitoring usage.
* Answering phone and email queries regarding vehicles, charges, and general fleet matters.
What We’re Looking For
Essential
* Previous administrative experience, ideally within fleet, transport, logistics, or operations.
* Strong record‑keeping skills and confidence handling large volumes of data.
* Good working knowledge of Microsoft Office (Excel, Outlook, Word).
* Confident and professional phone manner.
* Confident discussing charges with engineers and staff.
* Experience using CRM systems or fleet management software.
* Understanding of basic fleet administration (servicing schedules, fuel cards, documentation).
* Ability to manage multiple tasks with excellent attention to detail.
* Strong written and verbal communication skills.
* Good IT skills and ability to learn new systems quickly.
Desirable
* Experience administering fuel cards.
* Familiarity with processing fines, recharges, and NIPs.
* Understanding of vehicle compliance (MOT, tax, insurance, DVLA processes).
* Experience raising purchase orders.
* Previous coordination with suppliers for vehicle maintenance.
* Experience with motor insurance administration and claims handling.
* Knowledge of incident reporting and investigation processes.
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
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