Software Trainer – TagCare
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About Us
TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and drive forward standards across the care industry. This year marks our 25th anniversary.
Benefits
* Salary of up to £35,000 DOE
* Pension
* 25 days holiday, plus bank holidays
* Private health insurance
Role
As a Software Trainer, you will play a key role in supporting our customers with training on how to use our homecare software, helping them get the most out of the system. You will take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training, as well as supporting long‑term success.
Additionally, You Will
* Support clients through every stage of the onboarding journey
* Deliver training for existing customers and help develop useful training content
* Review customer journeys and identify areas for improvement
* Help clients overcome challenges using a consultative, solution‑focused approach
* Co‑ordinate with other team members and third‑party providers to keep things on track
About You
* Experience in software training, communications, account management or customer success
* Experience in SaaS
* Strong verbal and written communication skills, strategic planning, and project management
* Organisational skills
* Team player
Equal Opportunity Statement
Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
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