Job Description
\n Service Desk Analyst\n
\n
\n
\n Job Description\n
\n
Service Desk Analyst (Customer Service / Triage)
\n
Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agents / Helpdesk Operators) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer!
\n
This Service Desk Analyst role will cover x3 start times that change week by week. Day shift patterns are as follows:
\n
\n
* 7:00am-3:00pm (one week per month)
\n
* 9:00am-5:00pm (two weeks per month)
\n
* 11:00am-7:00pm (one week per month)
\n
\n
The successful Service Desk Analyst will be contracted to work 37.5 hours per week, and will be office-based from our modern Camberley office building (GU15 3YL).
\n
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.
\n
Service Desk Analyst - What you’ll do: