Secondment/Fixed term opportunity until 31 st March 2026 to improve service delivery. *Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted. We require highly motivated individuals to cover our reception areas within various health centres across Falkirk. The successful candidates will provide a reception service as well as providing administrative support for Community Admin and Nursing Staff. You should have an excellent telephone manner and considerable experience in dealing with the general public in a face-to-face situation, communicating effectively with a wide range of people. Excellent communication, interpersonal and organisational skills are also required. A team player with a flexible approach to work is essential as is the ability to prioritise your workload around the demands of a busy reception area and administration department. Working knowledge of Microsoft Office applications and experience of office procedures are essential. Previous NHS experience desirable. In order to meet the needs of the service, the successful applicants will be required to work in a variety of locations when necessary and may be required to provide additional cover during periods of annual leave and/or sickness. The successful candidates must have relevant general office experience and be educated to standard grade or equivalent in Secretarial Studies/English/Arithmetic. Ability and willingness to travel throughout the area of service delivery is essential for these posts. The duties of this post require the successful candidate to complete a Standard Police Act Disclosure Scotland Check. For further information on what is included in the role and what skills/experience are being looked for, please refer to the job description and person specification. If after reading this information you have any questions, please contact Aileen McNeill, Administration Services Co-ordinator on, mobile: 0 7977561146 or email: aileen.mcneill@nhs.scot Certificate of Sponsorship In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates. NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.