Job Introduction
* 35 hours per week
* Monday - Friday
* £12.21 per hour
Check your local transport links here: Plan Your Journey | Traveline - CF10 1EP
Job Description:
Join our friendly team at HMRC Cardiff and play a key part in keeping our building running smoothly and welcoming for everyone. You'll support with cleaning, room set-ups, visitor service, and catering — helping us deliver an excellent experience every day.
What You'll Do:
* Carry out cleaning tasks to the standards set in the Service Level Agreement (SLA), including daily, weekly, quarterly, and annual tasks.
* Ensure rooms and function areas are correctly set up, refreshed, and broken down according to schedules.
* Conduct regular checks on rooms and facilities, reporting any faults or hazards promptly.
* Replenish coffee stations and maintain stock levels for refreshments.
* Keep cleaning stores organised, ensuring all equipment is stored safely and correctly.
* Maintain excellent personal hygiene and wear the correct uniform and PPE at all times.
* Support with catering duties, including kitchen cleanliness and service delivery.
* Provide outstanding customer service, dealing with enquiries and resolving issues quickly.
* Participate in team meetings and training sessions to enhance skills and improve service delivery.
* Support with furniture movement, store deliveries, and general site logistics when required.
* Adhere to all site security and safety procedures.
* Complete any required paperwork accurately and on time.
* Secure all working areas at the end of each shift.
Please note: This list is not exhaustive and additional duties may be required.
What You Bring:
Essential:
* Strong understanding of Health & Safety procedures and commitment to follow them at all times.
* Ability to complete tasks to a high standard and meet deadlines.
* A strong team player with a positive, proactive attitude.
* Willingness to work flexibly to cover holidays and sickness when needed.
Desirable:
* Ability to work independently and use initiative.
* Previous experience in cleaning, facilities, or hospitality (training will be provided).
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today