Job Description
Service Coordinator - Location: Bermondsey, London SE1 - Competitive Salary + Benefits
Our Subsidiary, Firetecnics Systems is looking for an experienced Service Coordinator, to join them on a permanent basis.
Company Overview:
Firetecnics Systems is one of London’s most trusted LPCB-certified fire safety company, with one of the best reputation within the industry for over 35 years.
Firetecnics is part of the Helix International Group Ltd, which is experiencing growth of 30% year on year.
Expanding in London and serving the Property industry.
For over 35 years, we’ve been the trusted fire safety partner to residential and commercial property professionals—delivering fast, reliable solutions that ensure full compliance and complete peace of mind.
As a one-stop provider for everything from fire alarm installation to ongoing compliance management, we combine technical expertise with proactive, personalised service.
The role:
1. Taking reactive call-outs and allocating them to the relevant engineers
2. Effective planning and scheduling of the monthly planned preventative maintenance workload.
3. Liaising with clients to arrange appointments for engineers’ attendanceS
4. Liaising with field engineers o...