Job Description
Location:
Healix Group, Healix House, Esher Green
We are recruiting a Business Development Manager to join our Insurance Sales team, based in Esher, Surrey. This is a key role managing a portfolio of insurer accounts and developing new business opportunities within them plus managing renewals and any day to day issues.
Healix is a global leader in Travel Risk Management (TRM) and Medical, Security and Travel Assistance Services with a vast range of products and services in each specific area. Healix is entrusted to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day. Our clients include Business Travel Insurers, International Private Medical Insurers, Leisure Travel Insurers, multi-national corporations, governments, NGOs, universities and the education sector.
The main purpose of the role is Account Management, and there will also be a focus in Marketing and networking.
The successful candidate will be a personable individual who will be able to demonstrate most of the following characteristics:
Attitude
* Excellent verbal and written communication skills.
* Excellent account management and administration skills.
* Self-sufficient with a high level of organisational ability.
* Calm, diplomatic and self-aware.
* Confident and capable of presenting factual data to a wide audience.
* Adaptable to the audience with the ability to tailor presentation data and style to suit the audience/business sector.
Motivation/Ambition
* Commercially aware with proven success within the TRM and assistance account management or Broking arena.
* Good business and financial knowledge.
* The ability to work well both independently (remotely), whilst retaining communications and keeping the key contacts at the accounts updated on progress on key initiatives as well as colleagues.
* Experience of working within a growing and developing business.
* Excellent PC skills with good knowledge of Microsoft packages.
* A high degree of accuracy and attention to detail.
The role attracts a competitive salary plus performance based commission.
About The Role
* Account Development
To meet the budgeted Sales Plan for the account portfolio managed and to develop Upsell and Cross Sell business opportunities within those accounts.
Responsibilities Include
Face to Face Meetings
* Build relationships with existing clients, identify key stakeholders and decision makers, set up and host meetings/events and or networking opportunities.
Quarterly Business Reviews (QBRs)
* To prepare for and host regular client meeting including Quarterly Business Reviews for our larger accounts.
* To manage client relationships but 'oversee' the operational relationships are working well, MI being sent, Finance up to date etc.
Quotes/Wins: Renewals, Upsell and Cross Sell within the main account.
* To prepare proposals and pitches etc for Renewals, Upsell and Cross Sell business opportunities within the existing accounts for the Healix range of TRM Services as appropriate.
* Ensure that pricing and commercial negotiations sit fairly with existing business and internal requirements.
* Prepare Tender responses to opportunities along with support from Sales Support colleagues.
Other KPIs of the role will include developing an excellent product knowledge, perform Sales Administration duties and collaborating with the wider Healix team.
* Industry Focus - Marketing/Industry Networking Events/Promotional Opportunities
* Network; attend relevant industry related events, seminars, conferences, forums, and special interest groups.
* Market awareness; remain ahead of the market and competitors service capabilities in order to predict future requirements, business needs and areas for internal research and development opportunities.
* Social Media; Support and promote the Healix social media activity seeking opportunities to promote the capabilities of Healix International and the wider Group.
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that's a cancer diagnosis, a need for medical assistance when they're far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we'll pull them out and bring them home.
We're co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don't use scripts, and we don't time calls. We never lose sight of the fact that we're dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Required Criteria
* Excellent verbal and written communication skills
* Confident and capable of presenting factual data to a wide audience.
* Commercially aware with proven success within the TRM and assistance account management or Broking arena.
Desired Criteria
* In-sector experience
Closing Date
Wednesday 24th September, 2025
Contract Type
fulltime
Salary
Based on Experience