Service Advisor – Southampton
Basic Salary: £27,000 – £36,000 | OTE: Competitive & Uncapped
Hours: Monday – Friday, 8:00am – 17:45pm (1-hour lunch)
We are seeking an experienced Service Advisor to join a reputable and busy automotive team in the Southampton area. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced service environment and has strong knowledge of the motor trade.
Key Responsibilities:
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Deliver exceptional customer service throughout the service and repair process
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Book customer vehicles in for service, maintenance, and repair
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Liaise between customers and the workshop to ensure clear communication
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Upsell additional work and service plans where appropriate
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Prepare job cards and ensure accurate documentation
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Handle customer queries both face-to-face and over the phone
Requirements:
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Automotive trade experience is essential
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Strong customer service and communication skills
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Ability to work under pressure while maintaining high standards
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Confident, organised, and proactive approach
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Familiarity with dealer management systems is advantageous
What We Offer:
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Competitive basic salary of £27k–£36k
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Uncapped OTE
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Monday–Friday hours—no weekend work
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Supportive team environment
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Ongoing training and career progression opportunities
If you’re a dedicated and experienced Service Advisor looking for your next step in the Southampton area, we’d love to hear from you!
Apply today and join a team that values professionalism, growth, and customer care