Recruitment and Retention Officer
Salary -£36,363 - £40,777 (Grade 6)
Hours - 37 hours per week
Contract type - 1 permanent post
Work Style - Flexible: one office day per week, with additional attendance as required to meet business needs
PREVIOUS APPLICANTS NEED NOT APPLY.
Are you experienced in recruitment and retention? Great with data? Passionate about customer service? Can you think outside the box to solve problems and improve processes?
If so, we’d love to hear from you!
We’re looking for a proactive and innovative Recruitment & Retention Officer to join our People Services team. This is a fantastic opportunity to make a real impact on how we attract, retain, and support talent across the council.
What You Will Be Doing
* Supporting managers through the full recruitment lifecycle
* Maintaining and optimising our applicant tracking system to ensure smooth and efficient recruitment processes
* Advising on recruitment and retention strategies, policies, and compliance with employment legislation
* Supporting the Recruitment Consultant in analysing recruitment data to identify trends and develop evidence-based improvements
* Representing the council at recruitment events and supporting internal development initiatives
* Act as a first escalation point for recruitment queries from Recruitment Support Officers and People Services wider team
What We Are Looking For
* A background in recruitment and retention, ideally within a local authority or public sector setting
* Data analysis skills and experience in using Excel and Power BI
* Excellent communication and customer service skills
* Experience using HR systems and applicant tracking platforms
* A creative problem-solver who can deliver practical solutions
* Knowledge of employment law, safeguarding, and equality, diversity and inclusion
* A team player who builds strong relationships and contributes to continuous improvement
To be considered for shortlisting, applicants must meet all the essential criteria outlined in the person specification and provide clear examples within their supporting statement
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
If you are interested in applying for this position and require more information about the role, please contact Rebecca Collin or Kim Bellingham (Recruitment and Retention Consultants) via email to either: rebecca.collin@wolverhampton.gov.uk or kim.bellingham@wolverhampton.gov.uk.
Interview including task will take place on: Tuesday 16th December 2025
Our Working Arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here.
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here.
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click Learn more here on this link.
Attached Documents
Job Description and Person Specification
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