Job Description Job Title: Production Supervisor Reports To: Store Manager Purpose: Leading the SOHO Coffee shops Ltd/ to produce food to the specifications set, observing the highest standards of quality and safety and delivering to agreed KPIs on productivity, service fulfilment and profitability. Principal Accountabilities: · To deliver first class food production, to developed and agreed specifications, and within requited timescales. · The management of stock control and margin delivery within the agreed company supply chain through use of the correct systems and controls. · To be responsible for the implementation of the company food safety management system to ensure as a minimum, legal compliance. · To be responsible for the health and safety of the production kitchen and for that of the production team whilst on duty. · To undertake other duties as appropriate within your competencies, as required by your manager. · To complete successfully all SOHO Coffee shops Ltd courses set and to ensure 100% compliance in team completion. Requirements: · Shift patterns (12am to 10am, 3am to 12:30pm, 4am to 13:00pm, 12pm to 9pm) · 5 year employment/Education reference required · Basic criminal check required (Paid by SOHO) · NI Number and ID (Passport/National ID card/Work Permit) Knowledge, Experience and Skills required: Proven experience of leading people A capable user of Microsoft Outlook and Excel GCSEs or equivalent in English and Maths Vocational food qualification - NVQ level 2, for example 1-year minimum supervisory experience in a high-volume food production business Food safety qualification - Level 3 preferred · Communication – proficient English speaker; able to communicate well orally and in writing Key Relationships: · Assistant Manager · Supervisors · Team