Overview
The successful Traffic Commissioner (TC) Engagement Manager will lead and deliver external engagement services to assist the Traffic Commissioner for Wales to engage with the bus and freight industries, local authorities and other key transport stakeholders with a view to improving road safety, protecting fair competition and promoting punctual and reliable bus services in Wales.
This will involve engaging at a high level on behalf of the Traffic Commissioner for Wales with Welsh Government Ministerial aides, senior Welsh Government officials, and senior managers from the Department for Transport (DfT) and its Agencies, as well as with industry stakeholders and national, local and trade media outlets.
Responsibilities
* Lead, manage and contribute to the delivery of external engagement campaigns and plans, working with the Traffic Commissioner for Wales, subject matter experts and colleagues in the OTC, DVSA and Welsh Government communication teams, ensuring an integrated approach. Decide on appropriate channels, including digital and other technologies to full potential, such as blogs, email alerts, infographics, photography, filming, social media.
* Respond quickly to media requests. Provide media handling advice to the TC, provide briefing and lines to take and oversee filming opportunities/interviews.
* Maintain awareness of the news agenda and emerging news events.
About you (Qualifications and Experience)
* Fluent in spoken and written Welsh and English. Experience working with stakeholders, including the use of digital and social media.
* Experience drafting and delivering presentations to diverse audiences. Excellent communication skills in Welsh and English; ability to provide guidance and engage with a wide range of people; adapt approach to audience and condense core messages.
* Strong organisational skills; ability to prioritise workload and thrive in a varied, autonomous environment.
* Understanding of emerging digital services/tools and trends, including digital content optimization. Knowledge of theory and practice of behaviour change.
How to Apply
Read the full job description and apply here. Apply before 11:55 pm on Tuesday 16 September 2025.
Salary and Benefits
* Base pay range: Salary £34,233 - A Civil Service Pension with an employer contribution of 28.97%
* Contract Type: Fixed term (Up to two years with the possibility of permanency) – Flexible working, Full-time, Job share, Part-time
* Employer pension contribution: 28.97%
* 25 days annual leave, increasing with service; 30 days max; 8 bank holidays plus Privilege Day; staff discount portal; career development opportunities; EAP; flexible working options
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