Role – Dementia Adviser (Telford) Hours – 21 per week Location – Telford with homeworking elements. Interviews - Wednesday 29th October at The Roy Fletcher Centre - 12 – 17 Cross Hill, Shrewsbury, SY1 1JE. About the opportunity As a Dementia Adviser (known locally as Dementia Link Worker), you will have an enormously rewarding opportunity to provide support, information, and guidance to people living with dementia; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will work closely with the Telford Dementia Assessment Service to offer support to people following a new dementia diagnosis through to residential care or end of life. In this role within South East Telford Primary Care Network, you will offer support to your clients by phone, letter, email, virtually or in person home visits within the Telford Area. You will also assist service users to access other services and community activities, by providing signposting and referrals. About you Join us in making a real difference in the lives of people living with dementia and their carers. This is a wonderful opportunity to offer meaningful support and guidance, helping individuals stay independent and feel more in control of their lives. We believe in a person-centred approach - tailoring our support to each person's unique needs, goals and aspirations. Whether it's in someone’s home or out in the community, we are there to provide the right information, guidance, and encouragement step of the way. Your role will include: • Being a named, trusted contact for people with dementia, helping to offer and deliver post personalised support. • Facilitating established dementia drop in’s and supporting local peer groups and community networks, whilst looking out for new opportunities. • Keeping in touch with individuals, from diagnosis through to residential care or end of life. • Supporting local peer groups and community networks. • Managing your own caseload and referring people back to health professionals when required. What you’ll need : • Ability to communicate with a wide range of people, adapting your approach to ensure understanding. Also to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. • Strong IT skills for keeping detailed and confidential records on our database and using virtual meeting software (Teams / Zoom). • Ability to support people with additional support needs to maintain their independence, improve their sense of well-being, and help them take more control of their lives. • To be conscious to reach out to our many forms of support when dealing with emotional and difficult topics. • The means to travel around Telford to face to face meetings with people you support and to local events around the Telford area. About Alzheimer's Society - who are we and what’s our mission? Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.