Would you like to use yourexperience within a busy call centre or contact centre environment in an importantCustomer Service Advisorrole within a leading organisation that offers hybridworking and no evening shift work?
ACustomer Service Advisoropportunity has arisen within the busy membership services teamat our client,a leading international membership organisation, where you will be responsible forproviding customer help, support and guidance to membersand non-members contacting the departmentwith enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media.
As aCustomer Service Advisor,your role will involve:
* Managing all incoming and outgoing contact with customers in an efficient manner
* Promoting all services to members relating to membership, financial / insurance products, and site information
* Developing knowledge across the full range of products available for members
* Providing a high level of service andinformationto customers
I am interested in speaking with candidates who have experience working as aCustomer Service Advisor, Motor ...