DENTAL RECEPTIONIST – BRADFORD
An opportunity has become available for an Experienced Dental Receptionist to join an independent practice in Bradford, West Yorkshire.
Are you an experienced and personable dental receptionist who thrives in a fast-paced, friendly environment? We are seeking a confident, organised, and compassionate Dental Receptionist to be the welcoming face of this practice.
•Available to start as soon as possible
•Full time – May include some evenings and weekends (Part time may be considered)
•Pay rate: £26k - £28k per year
Practice information:
Modern practice providing NHS and private dental treatments, consisting of 4 surgeries, computerised using Exact software with digital x-rays and iTero scanner
Location information:
On street car parking available
Responsibilities:
• Welcoming patients with warmth and professionalism to ensure they feel comfortable and valued from the moment they arrive.
• Managing appointments: Scheduling, confirming, rescheduling, and ensuring the clinic runs smoothly.
• Handling inquiries via phone and email, providing clear information on services, treatments, and pricing.
• Maintaining accurate patient records using dental software (SOE experience is a plus).
• Processing payments and managing billing: Assisting with patient queries in a friendly and professional manner.
• Supporting our clinical team with patient handovers, ensuring excellent communication and coordination.
• Contributing to our online presence by assisting with engaging social media content (Instagram/Facebook).
• Ensuring health, safety, and infection control standards are maintained throughout your daily tasks.
Essential Skills & Experience:
• Previous experience as a dental receptionist or in a similar customer-facing administrative role.
• Ideally, a background as a GDC-registered dental nurse or dental nursing experience.
• Experience with SOE (Software of Excellence) or similar dental management software is highly desirable.
• Excellent verbal and written communication skills with a professional phone manner.
• Strong multitasking abilities and organisational skills, even when under pressure.
• A proactive, solution-oriented attitude and impeccable attention to detail.
• Friendly, approachable, and always ready with a smile!
Preferred Experience (nonessential but desirable):
• Sales experience
• Social media marketing experience
• Reporting and computer skills (including word / excel)
What’s On Offer:
• Competitive salary based on experience.
• Ongoing training and professional development to help you grow in your role.
• A supportive, close-knit team where your contribution is truly valued.
• Additional annual leave linked to length of service.
• Staff discounts on dental treatments
• Free on-site parking with excellent transport links.
• Work in a modern, forward-thinking environment with the latest technology and equipment.