Overview
Office and Compliance Coordinator - Join Our Team
Company: Auto Bodytech Ltd - Stroud’s Premier Accident Repairer
Auto Bodytech Ltd is looking for a friendly, organised, and motivated Office and Compliance Coordinator to join our team. This is an exciting opportunity for both experienced professionals and those taking their first step into a career, with a Level 3 apprenticeship available for those starting out.
This is a multi-faceted position where you’ll play a pivotal role in ensuring smooth operations and excellent service for our customers, insurers, and workshop teams. You won’t be boxed into one role: you’ll have the opportunity to learn, take on real responsibilities from day one and grow within a supportive environment. You’ll gain practical experience across customer service, administration, HR, compliance and operations.
What You’ll Do
* Be the first point of contact for customers, insurers and the workshop, delivering excellent service
* Manage customer calls, enquiries and concerns professionally and efficiently
* Coordinate vehicle bookings and liaise between customers, insurers and the workshop team
* Handle administrative tasks, including job card input, ordering parts, booking in work, MOT reminders and courtesy car allocations
* Support HR activities, such as recruiting, onboarding, training and mentoring staff
* Assist with compliance and audit documentation, including annual BS 10125 audits
* Manage marketing, social media and customer engagement initiatives
* Coordinate purchasing, prioritise tasks and support day-to-day operational efficiency
Who We’re Looking For
* Experienced candidates: Previous customer service or experience in customer-facing positions is desirable
* Early career candidates: Motivated, adaptable and eager to learn - no prior experience required
* Excellent communication, organisational and interpersonal skills
* Reliable, proactive and confident managing multiple responsibilities
* English and Maths GCSE at grades 4/C or above
* Full, clean driving license is desirable
What We Offer
* A supportive, friendly, small team environment where your contribution matters
* Opportunities to develop across customer service, HR, compliance, and operations
* Level 3 apprenticeship qualification for those starting their career, plus opportunities for further learning
* Competitive pay, reflective of experience
* 25 days annual holiday entitlement
#J-18808-Ljbffr