Job Description:
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As a Shift Supervisor Team Leader at our retail store, you will play a vital role in maintaining high standards of customer service and sales performance. You will lead by example, demonstrating excellent customer service skills and encouraging your team to do the same.
You will be responsible for overseeing all aspects of store operations, including inventory management, cash processes, and stock control. Your strong analytical and problem-solving skills will enable you to identify and resolve operational issues quickly and efficiently.
This is an exciting opportunity for an ambitious and results-driven individual to take on a challenging leadership role and make a real impact on our business.
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* Lead by example, demonstrating excellent customer service skills and encouraging your team to do the same
* Oversee all aspects of store operations, including inventory management, cash processes, and stock control
* Identify and resolve operational issues quickly and efficiently
* Develop and maintain effective relationships with customers, colleagues, and other stakeholders
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Key Qualifications and Skills:
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To be successful in this role, you will need:
* A proven track record of leading and motivating a team to achieve sales targets and deliver exceptional customer service
* Excellent communication and leadership skills, with the ability to motivate and support a team
* Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues
* A passion for delivering excellent customer service and driving business growth
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Benefits:
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We offer a competitive hourly pay rate, plus a range of benefits to support your well-being and career development, including:
* A generous holiday entitlement
* An extra £2.00 per hour for work during bank holidays
* A pension scheme designed to support your long-term financial security
* Long service awards to recognize your commitment and dedication
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About Us:
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We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. We are committed to creating a fair, respectful, and inclusive environment where everyone can thrive. If you are passionate about delivering excellent customer service and driving business growth, we would love to hear from you.