Our client, a freight forwarder is looking for a Export Operator to join their office in Basildon.
• Manage export LCL process start to finish via in house system
• Book containers with carriers and apply for haz approval to ensure the most efficient and profitable loadings
• Liaise with UK warehouses to book container loading
• Issue loading manifests to warehouses
• Issue Bill of Lading Instructions to carriers prior to documentation cut
• Check Master Bill of Lading when received from carrier and highlight any errors or approving.
• Send pre-alerts to overseas agents/offices within 48 hours of sailing
• Ensure cost estimates are entered on all jobs within the correct accounting month
• Ameta profit sharing if applicable
• Ensure all operational issues are clearly documented in writing, keeping Export Manager in copy of all correspondence as required
• Resolve customer invoice queries and dispute any supplier invoices that are not correct
• Close files after checking everything has been charged/costed and maximum profitability is achieved
• Answer telephone in a timely manner
• Support to receive bookings from clients and issue booking confirmation
• Arrange haulage with UK warehouses if required