Overview
You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. You will own UX/UI debt and design quality assurance, coach less experienced designers, and contribute to the evolution of design systems and best practices, taking responsibility for outcomes within a collaborative, multidisciplinary environment.
Responsibilities
* Shape & Lead discovery activities, translating insights into validated design opportunities
* Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns
* Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk
* Partner & align with engineering to ensure seamless handover and build quality
* Measure & demonstrate impact through defined leading and lagging indicators
* Own & improve UX/UI debt, design QA, and continuous experience optimisation
* Facilitate & collaborate in co-design workshops and multidisciplinary teams
Qualifications & Experience
* You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments
* Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems
* Proven ability to plan and conduct design research and experiments
* Experience defining and measuring product success metrics
* Strong collaboration skills across product, engineering, and stakeholder groups
* Experience acting as a primary point of contact for product design in client-facing environments
* Solid understanding of accessibility standards and design systems
About CGI
At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will shape end-to-end experiences—from discovery through to delivery—ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. You will work at the heart of multidisciplinary teams, take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation—supported by a collaborative culture that empowers you to make a lasting impact.
Life at CGI is rooted in ownership, teamwork, respect and belonging. You are invited to be an owner from day 1. We benefit from our collective success and actively shape our company's strategy and direction. You will be part of an inclusive, diverse community of tech talent and we hold a Gold Award for Armed Forces Corporate Covenant. This is a hybrid position requiring UK Security Clearance or eligibility.
Benefits & Location
London, England, United Kingdom. CGI offers a competitive salary, pension, private healthcare, share plan, and a range of benefits including insurance coverage, medical benefits, flexible time off, and wellbeing programmes. CGI is recognised in industry surveys for its workplace culture and opportunities for growth.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
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