As a Receptionist you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. In this busy role you will be the first person guests meet, acting as an ambassador while organising all aspects of check‑in and check‑out processes and offering guests a real five‑star treatment.
Perks and Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe for personal stays
* Company‑wide recognition scheme with vouchers for high‑street shops
* Meals at work
* Talent referral scheme – earn a bonus for recommending a friend
* Company‑sponsored celebrations: Thank‑You Week, annual Employee Awards Celebration, etc.
* Access to Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job‑related training programmes with clear paths for progression
Ideal Receptionist
* Be yourself!
* Be passionate, eager to bring new ideas to the table
* Be courteous to guests and colleagues at all times
* Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
* Have top‑notch organisational skills
* Be dependable, a reassuring influence for guests
Why Join Us?
We look after our colleagues just as well as we care for our guests. As part of the team you’ll be part of the Leonardo community, supported by the “GROWonline” learning portal, regular coaching, and training such as Learning Bites, “Come Join Us Guest Care” training and Wellness webinars. Our practical training and clear progression path will help you build a brilliant future in hospitality.
Our Story
Built on decades of hotelier know‑how, we operate over 270 hotels in the United Kingdom and Europe. We manage over 55 hotels across the UK & Ireland and are one of the fastest growing hotel groups with plans for major expansion in the coming years. There’s never been a more exciting time to come join us!
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