Scheduler - Yorkshire
Reports To
Network Manager
Main Internal Stakeholders
Area commercial and operations teams; UK Bus Commercial Platforms team (including ticketing systems team); UK Bus Scheduling Optimisation Manager; Union Representatives
Purpose
To ensure timely and accurate production of driver duties and rosters; Maximise the efficiency of our vehicles and driver hours using the scheduling system; Supporting the Network Manager through the network change process; Supporting other operational and financial business activities, by supplying relevant schedules and other data in an accurate and timely manner.
Safety is everybody's responsibility
You are required to co-operate and ensure that the workplace is safe for everyone by taking reasonable care not to do anything that might endanger yourself or others, either through your actions or lack of action, and never to act in a way that causes either you or Arriva to be in breach of the law. You are expected to consider, and take account of, the potential hazards and risks in everything you do whilst you are at work. Detailed H&S Responsibilities are published in the Arriva HS&E Management System.
Main Responsibilities
* Use all relevant systems to ensure schedules and duty information is efficiently and accurately captured to;
* Ensure scheduling systems capture all supplementary data and accurate in line with UK Bus agreed processes
* Ensure full data integrity of all schedules and duty information to enable accurate outputs for other systems and reporting
* Produce accurate and timely exports including; TransXChange, Hours & miles statistics; Mileage system; Ticket Machine; duty allocation system
* Ensure that data is uploaded to other systems including mileage, and duty allocation according to an agreed process
* Compile and produce efficient and effective driver duties and rosters;
* Organise and distribute all documentation relevant to duties and rosters
* Provide clear and unambiguous written and verbal communications on all duty and roster changes to depot teams and Trade Union representatives.
* Report on schedule efficiencies, articulating any variations, and ensuring changes implemented are actively monitored
* Ensure schedules and duties comply with Domestic & EU regulations and remain within both local and national agreements
* Ensure timely, accurate and efficient implementation of schedule changes;
* Assist Network Manager in process of evaluating driver cost impact of network changes including tenders and contracts
* Assist the Network Manager with the preparation of timetables and other documentation required for the network change process
* Assist in the planning and updating of existing routes and timetables including ad-hoc temporary changes (eg roadworks, rail replacement, events)
* Critically evaluate schedules and timetables provided to provide recommendations to further improve profitability and punctuality of routes and depots
* Supporting the Schedules Optimisation Lead to continuously improve on schedule efficiencies, by providing scenario planning and proactively recommending areas of improvement
* Undertake continual development, under the steer of Schedules Optimisation Lead and UK Bus Scheduling team, of personal knowledge, skills and capability, building an in-depth understanding of our scheduling systems and route networks
Corporate social responsibility
Uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities.
Postholder Requirements
* Experience of communicating effectively with diverse stakeholders
* Experience of working in a fast-paced environment
* Able to effectively communicate complex issues verbally and in writing
* Excellent analytical and problem-solving skills
* Mathematical understanding of producing calculating duties and rotas
* Experience of transport / logistics planning (desirable)
* Experience of planning vehicle and driver resources (desirable)
* Knowledge of Optibus or other computerised scheduling systems (desirable)
* Knowledge of domestic drivers' hours regulations (desirable)
Person Specification
* Critical attention to detail
* Strong goal orientation with ability to prioritise work effectively
* Excellent analytical and problem-solving skills
* Demonstrate the Arriva Values
* Effective team player who is comfortable working on own with minimal supervision.
* Flexible in approach to work
* Proven ability to work effectively within a team but also comfortable working on your own with minimal supervision.
* Resilient and able to work under pressure and to tight deadlines
* Ability to manage and prioritise tasks and time efficiently
* Delivery-focused with demonstrable track record of on-time delivery
* Highly accurate with attention to detail
This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties, and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.