Overview Are you able to run a proactive parts department with a focus on the customer and what matters to them, while promoting Solus & Aviva values, principles and goals at one of our award-winning sites? Responsibilities The Role: To lead and have accountability for the smooth running of the parts department. To develop relationships with external suppliers and internal business areas. Identification and ordering parts, dry goods and sundries as required and secure and label all parts to be returned. Identify trends within our parts supply chain which result in failure or rework at site. Communicate with our business leaders about possible delays and lead times. To work using your own initiative and prioritise duties as agreed with the site leaders to drive high levels of customer satisfaction at all times Qualifications Desirable qualifications and experience: Parts ordering/receipting processing and capability A strong customer focussed background Organisational and prioritising skills Knowledge of insurance principles (desirable) Computer literacy Ability to work on own innovative Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days. ADZN1_UKTJ