Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us. We’re on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you. As our Lead Cloud Engineer, you’ll lead and be accountable for the health of the Cloud platform engineering discipline. As an expert in your field, you’ll support the technology strategy for your discipline, promoting and championing it across the Cumberland. You’ll have the respect and trust of your practice community. This is a hands-on role, and you’ll lead by example, communicating and demonstrating the benefits of good and best practice. There is also considerable thought-leadership and communication required in the role and you’ll create space within the discipline for new ideas. You’ll take line-management responsibility for all Platform Engineers including professional development, holiday/sickness tracking and performance management (objectives, appraisals).You should also grow the profile of the discipline internally and externally. The Benefits Salary - up to £76,408 p.a. – depending on skills and experience. Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days. Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development. Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role. Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme. Community Day - We offer our people an extra paid day off every year to help local charities and community organisations. The Role Co-accountable for defining cloud infrastructure strategy and roadmap for high-volume, high-performance, high-availability applications and platforms Stability, performance, maintenance, and ongoing improvement of the CBS Cloud Platform The development and maintenance of the CBS cloud platform technology roadmap Development and maintenance of best practice, standards, policy, and frameworks/governance Ensure that the society has the correct capacity of platform engineering to meet demand via upskilling, continual development, recruitment and utilizing contingent resources (relationship mgmt. required) Developing code and configuring infrastructure/platforms as the situation arises (emergencies, pairing, training and development) Responsible (in conjunction with Cloud Manager and Cloud Architecture) for CBS cloud infrastructure technologies strategy Accountable for low-level cloud platform and cloud infrastructure designs Accountable for solution option / KDD documentation for cloud engineering Accountable for cloud engineering solution/technical design documentation Leads the development and improvement of CCoE standards and patterns for cloud engineering Supports Design governance (DA) engagement for cloud engineering matters and CBS Cloud platform Support new and existing Cloud Platform Engineers and infrastructure colleagues with the ongoing transition to agile ways of working, agile delivery teams, and the cloud migration journey by ensuring they have the right skills and training Building and maintaining pipelines that promote safe and repeatable deployments Ensuring Cloud Infrastructure is operating within appropriate cost parameters and that monitoring and altering is in-place to highlight exceptions and outside of tolerance usage May be required to provide 24/7 on call technical support (as part of a sensible rota) To understand and be aware of the risk and control environment in your area of the business and adhere to processes, procedures and policies in order to minimise risks About You We’re looking for expertise and significant experience working with: Azure cloud-based infrastructure Monitoring and alerting tools and technologies CI/CD tooling and practices (Azure DevOps Pipelines, GitHub Actions) Agile and waterfall delivery teams Expert level knowledge (and a preference to work Cloud Native i.e. with Infrastructure as Code) of: Microsoft’s well-architected framework Azure networking; TCP/IP, DNS, Routing, HTTP/S, Peering, Vnets, NSG’s, VPN’s, load balancers, and boundary security appliances Azure security best practices (Zero Trust, RBAC, Defender for Cloud etc) Azure Policy Landing Zones, Management Groups, Subscriptions and Resource Groups Scripting languages such as PowerShell or Bash We’d also like to see line management experience, that you are comfortable working in agile and waterfall delivery-type teams and are familiar with Confluence and Jira as well as experience in a financial services or other highly regulated environment. Key skills, abilities, and behaviours we’d like to see include: Leadership: Able to articulate and communicate a sense of direction and commitment to people Building relationships: Continually uses the combined and cooperative efforts of others. Develops credibility with all stakeholders and influences through democracy Operational Excellence: Understand how strong operational delivery supports the vision and strategic plan and can lead large and complex programmes to delivery Strategic Vision: Able to step back from day-to-day activities to view the business from a different perspective; to see the bigger picture, distil information, trends, and needs, to build credible strategies to achieve the desired vision and commercial outcomes Commercial/Member Focus: Balances business acumen with a passion for the member; focuses on maximising competitive position and member loyalty, without compromising financial stability Achievement Driven: Displays desire and drive for success, projecting enthusiasm and having impact on others, models drive and resilience and leads by example Risk Aware: Possesses a deep understanding of the regulatory environment Mutual Ethos: Espouse mutual ethos and have an affinity with, and a commitment to the membership model