Location
This position is located at Unit 69a - 70 26-27 Park Ln Meadowhall, Sheffield, S9 1EP, United Kingdom.
Role Summary
The main objective of this role is to support the store management team in creating a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters 'Peers Training Peers' philosophy.
What You'll Be Doing
People:
* Deliver a positive, friendly experience by engaging customers through conversation and service.
* Enhance the VIBE by focusing on customers rather than projects during prime selling hours.
* Provide a store experience that reflects the company's mystery shop standards.
* Contribute positively to the overall VIBE in the store by being respectful and helpful to others.
* Uphold company standards and act as a positive role model to peers.
Teamwork & Communication:
* Work productively within the team and take initiative to collaborate toward common goals.
* Assist in training and developing peers.
* Communicate positively and effectively with team members.
* Participate actively in daily and departmental meetings.
Operations:
* Demonstrate proficiency in job knowledge (e.g., tills, shipment tasks, fitting room guidelines).
* Participate in processing new shipments and assist in keeping receiving and back stock areas organized.
* Assist in completing weekly tasks such as markdowns, re-tickets, transfers, and RTVs accurately and on time.
* Be aware of loss prevention guidelines and comply with all inventory control measures.
* Always adhere to health & safety regulations.
Merchandising & Display:
* Uphold store merchandising and cleanliness standards.
* Ensure merchandise is properly ticketed and the sales floor is well stocked.
* Support sales by assisting in merchandising and display projects.
* Maintain familiarity with current products and trends.
What You'll Need
* Previous retail experience is preferred but not required.
* An awareness of the Urban Outfitters brand and its appeal to the local market.
* Strong communication skills.
The Perks
Work Life Balance:
* 'Life Leave' — one day per year to take time off for significant life events, in addition to your annual leave.
Wellbeing:
* Employee Assistance Program supporting mental, physical, and financial health.
* Discount on external gym memberships.
* Private Medical Insurance for eligible employees.
Employee Discounts:
* Up to 40% employee discount at all URBN brands.
Travel:
* Season ticket loan for eligible employees.
* Cycle to work scheme for eligible employees.
Continued Development:
* Structured support within the business alongside ongoing learning and development opportunities.
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. Employment decisions are based on merit, job requirements, and business needs.
#J-18808-Ljbffr