Job Description:
We are seeking a reliable and customer-focused Client Service Associate to support clients within the travel industry. This role is ideal for individuals who enjoy assisting others, communicating clearly, and providing quality service throughout the travel planning process.
As a Client Service Associate, you will help respond to client inquiries, assist with travel-related requests, and support a positive customer experience from start to finish.
Key Responsibilities:
* Respond to client inquiries via phone and email
* Assist clients with travel questions, reservations, and general support
* Provide accurate information regarding destinations, policies, and procedures
* Maintain professional and courteous communication
* Follow company service standards and guidelines
* Document client interactions as required
Qualifications:
* Strong communication and interpersonal skills
* Customer service experience preferred but not required
* Ability to work independently and manage time effectively
* Comfortable using computers and online systems
* Detail-oriented with a client-first mindset
* Interest in the travel industry is a plus
What We Offer:
* Training and ongoing support
* Flexible scheduling options
* Opportunities for growth within the travel industry
* Supportive and team-oriented work environment