Closing date: 21 May 2026
Are you ready for a new and exciting stage in your career? Are you proud to make a difference and passionate about facilitating change to improve clinical services?
Patient Flow Duty Manager
As a Patient Flow Duty Manager, you will provide clinical leadership to ensure the coordination of flow is effectively managed across the RDaSH bed base and deliver out‑of‑hours first‑line managerial response for operational issues across Adult Mental Health and Older Persons services.
* Work in conjunction with internal and external partners to proactively manage bed capacity in line with the Trust patient flow procedure and facilitate, enable and support inpatient services and community teams in decision‑making to achieve optimal patient flow and utilisation of available resources.
* Manage Trust demands and patient flow activity by utilising clinical decision making and engaging with teams to support safe patient flow, escalating lack of capacity and breaches as necessary.
* Maintain oversight to support the gate‑keeping of prospective admissions, ensuring timely and appropriate placement of patients requiring admission by working collaboratively with other managers and clinicians to facilitate and expedite complex discharge arrangements.
* Co‑ordinate, lead and actively engage in patient reviews, professional meetings and MDTs, demonstrating support and informed decision‑making through visible clinical leadership across inpatient wards.
Qualifications
* Professional qualification in Mental Health Nursing, Social Work or Occupational Therapy, at Diploma or Degree level
* Evidence of learning and development post‑qualification
* Evidence of post‑qualification study and personal development
* Management or leadership qualification
* Clinical risk management training
Experience
* Relevant post‑registration experience in adult mental health and/or older persons mental health
* Up‑to‑date knowledge of evidence‑based practice and the national agenda for mental health
* Managerial/clinical leadership skills including supervising others
* Sound knowledge of clinical risk assessment and formulation of risk management plans
* Experience of providing professional leadership within clinical service and multi‑disciplinary team working
* Experience of workload management
* Understanding of responsibilities in relation to the Mental Health Act, Mental Capacity Act, CPA, and safeguarding
* Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this
* Experience of delegation of clinical tasks and management of team diary
* Facilitation of personal development planning in others
* Experience of participation in quality improvement initiatives
* Experience of undertaking an audit process and reviewing records
* Experience working in a variety of settings including inpatient mental health and crisis/liaison/home treatment
Knowledge
* Competency in completing comprehensive mental health assessments
* Current knowledge and understanding of acute mental health needs and an ability to demonstrate clinical competence
* Able to clearly evidence knowledge of effective assessment risk and of risk management
* Knowledge of data and electronic systems
Skills / Abilities
* Excellent written and verbal communication skills and the ability to motivate others
* Able to communicate complex and at times highly sensitive information to a variety of stakeholders
* Ability to work with all people to embed a culture and behaviours that align to the Trust's vision, values and strategic ambitions
* Ability to analyse and present complex information to professional colleagues
* Effective organisational and time management skills
* Liaison, networking, negotiation and resolution skills
* Information technology skills
* Ability to work autonomously and meet competing demands and short deadlines
* Self‑motivated with excellent personal management skills
* Performance management
* Budget management
Additional Requirements
* Access to transport and the ability to travel within the required geographical area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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