Commercial optimisation analyst

Job Description

Description Motability Operations are currently recruiting for a Commercial Optimisation Analyst to join our team in Bristol on a full-time, permanent basis. You'll play a key role in evolving how pricing and channel strategy drives value across one of the UK's largest vehicle remarketing operations. Working within the Vehicle Remarketing (VRM) Pricing team and reporting to the Pricing Team Manager, you'll lead and support pricing and channel optimisation initiatives aimed at maximising resale performance across approximately 300,000 ex-lease vehicles sold annually into the used vehicle market. You'll work closely with Pricing, Customer Development, MI, Product and Technology teams to improve pricing decisions, optimise channel performance and identify opportunities to improve operational efficiency through scalable, insight-driven solutions. You'll also support the evolution of future pricing capability, including working alongside Product to explore opportunities to leverage automation, AI and advanced analytics to improve pricing effectiveness and decision support. Key responsibilities include:

• Leading pricing and channel optimisation initiatives that deliver measurable commercial or operational value
• Identifying opportunities to improve resale performance, pricing effectiveness and channel allocation through data-led insight and analysis
• Working cross-functionally with Pricing, Customer Development, MI, Product and Technology teams to deliver scalable process and capability improvements
• Supporting improvements to stock selection and channel allocation logic
• Identifying opportunities to simplify pricing processes and reduce manual effort
• Monitoring initiative performance post-implementation to ensure value is realised
• Supporting improvements to pricing methodologies and decision frameworks
• Building strong stakeholder relationships and communicating recommendations clearly

Qualifications Commercially minded and outcome focused

• You are motivated by delivering measurable business value
• You understand how pricing and operational decisions influence commercial outcomes
• You balance attention to detail with an understanding of the wider commercial picture

Analytical and insight driven

• You enjoy solving problems using data and insight
• You proactively identify opportunities to improve performance, processes and capability
• You use data confidently to support recommendations and decision-making

Collaborative and adaptable

• You build strong working relationships across teams and functions
• You communicate confidently with stakeholders at all levels
• You are organised, proactive and comfortable managing multiple priorities
• You demonstrate ownership, accountability and a continuous improvement mindset
• You are interested in how technology, automation and AI can improve business performance

Minimum criteria:

• Experience within commercial optimisation, pricing or vehicle remarketing environments
• Interest in market dynamics, pricing strategy and customer behaviour
• Experience analysing data and generating actionable insight to support commercial decision-making
• Experience leading or supporting initiatives, trials or process improvements with measurable outcomes
• Strong analytical and problem-solving skills
• Ability to communicate recommendations and influence stakeholders using data and commercial rationale
• Ability to manage workload independently and deliver results in a fast-paced environment
• Commercial awareness and understanding of operational and customer considerations
• Experience working alongside Product, Technology, Data or Operational teams

Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

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